At Nelson Laboratories, a Sotera Health Company, our employees are part of an industry-leading, global provider of laboratory testing and consulting services; dedicated to the mission of helping the best companies in the world improve the quality of life by providing the highest standard in laboratory testing.
Our employees receive competitive pay, growth and learning opportunities, insurance benefits, tuition reimbursement, paid holidays and PTO, and the opportunity to attend many company-sponsored employee and family events.
It's what we do that has the greatest impact, so... we offer comprehensive training programs, mentorship, innovative lab practices, and a culture of employee collaboration.
Our Service Center Representatives ensure service and responsiveness for Nelson Laboratory clients. It includes fielding customer calls and building customer relationships through excellent communication and availability. This position will also be focused on learning client needs and providing proactive solutions.
Essential Job Duties
High School diploma and applicable customer service experience; or A.A. /A.S or B.A. /B.S. degree (Public Relations, Communications, Business, or applicable degree strongly preferred.)
Must be able to sit for extended periods of time, must be able to be on the phone with clients and internal staff for extended periods of time.