Job Description Member Services Representative WFH in Utah Salt Lake City, Utah (Must be Utah resident) $16/hr. Do you want to work for a world class crafting company that helps bring ideas and visions to life? Are you looking for a position where you can feel at home and like part of a family? Look no further- this an opportunity where you get to assist customers with their crafting and every day needs while providing world-class service all in the comfort of your own home. We are looking for an enthusiastic and friendly individual that enjoys helping people and forming relationships over the phone. Someone who wants to change the game when it comes to customer service Responsibilities of the Member Services Representative : Handling inbound customer calls, emails and chat Answer and troubleshoot customer questions and inquiries Provide a professional and personal service in all customer interactions Requirements of the Member Services Representative : 1 year of customer service or support experience Strong technological skills Basic understanding of troubleshooting all Windows and Mac operating systems Excellent communication skills with high attention to detail Enjoys solving problems in a creative manner Benefits offered: WFH (Must be Utah resident) High growth potential Incredible health, dental, vision, retirement plans 401k match Be part of a family Amazing-all inclusive culture All equipment, machines, and supplies Varying shifts (Mon-Sat 7am-10pm) PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States. Company Description We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.