Job Summary:

Provides expertise in the development, verification, publishing, distribution, and archival of technical documentation and training materials.

Essential Functions:

1. Develop, write, and maintain comprehensive technical documentation, standard operating procedures (SOPs), work instructions, and product specifications.
2. Collaborate with engineering, production, and quality teams to gather information and ensure accuracy in documentation.
3. Review and update existing documentation to reflect process improvements, product changes, and new technologies.
4. Create and edit illustrations, diagrams, process flow charts, annotate visuals, and take photographs to help the target audience understand technical concepts.
5. Provide training and guidance on documentation best practices to internal teams.
6. Improve document usability through standardization and consistent terminology.
7. Other duties as assigned.

Education and Experience:

1. Bachelor's degree in English, Technical Communication, or Engineering.
2. 3+ years writing/editing and managing technical writing projects professionally.
3. 3+ years developing illustrations professionally.
4. Experience with manufacturing processes (required).
5. Experience with document and revision control systems (QMS), and content management tools e.g., MasterControl (required).
6. Six sigma green belt certification or lean manufacturing experience (preferred).

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

1. Strong attention to detail with excellent writing, editing, proofreading, and communication skills.
2. Competency with computers, still cameras, and video cameras.
3. Competency with writing tools, desktop publishing, illustration, photo processing, screen capture, screen recording, video editing, and flow charting.
4. Competency with document and revision control systems and software.
5. Translate complex technical concepts into clear, concise, and user-friendly content.

Physical Demands--Must be able to:

• stand 33% of the time
• walk/locomote 33% of the time
• sit 67% of the time
• use hands/fingers to handle, feel, type 67% of the time
• reach with hands and arms 33% of the time
• lift < 10 pounds 33% of the time
• lift 25+ pounds 33% of the time
• see clearly at 20 inches or less
• identify and distinguish colors
• adjust focus to bring objects into sharp focus
• work in a manufacturing environment: trace amounts of radiation, toxic/caustic chemicals, fumes or airborne particles, vibrations, moderate noise