We're looking for energetic customer service representatives that can help our sales management in achieving monthly and annual sales targets through conversations with customers about Monnit's hardware and software solutions. Monnit's customer service representatives require strong interpersonal and organizational skills and computer literacy is vital for this position.
Customer service; product knowledge; minor problem solving; excellent listener; friendly, courteous; good phone skills with a pleasant demeanor; multi-tasking. You must be fluent in English and possess strong communication skills. Proficiency in typing at least 30WPM is required. Integrity and honesty is expected.
Must be proficient with MS Office products (Excel, Word, PowerPoint, Outlook), and knowledge of CRMs is useful (Sales Force knowledge a plus).