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Customer Service - Salt Lake City, UT

Quick Facts
Company Name:Monnit Corporation
Location:Salt Lake City, UT
Employment Type:Full Time
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Job Description

Monnit, an award-winning technology company, is looking for a qualified candidate to join our Customer Service team and help us achieve our sales goals. You will serve as a point of contact for customers with queries about orders and deliveries and provide support for Enterprise Sales Managers and Sales and Service Representatives. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.


  • Organized and able to process orders via email or phone.
  • Detailed thinking, checking for data accuracy in orders and invoices.
  • Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.
  • Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries.
  • Clerical skills to provide and update sales and customer records.
  • Computer skills to generate monthly sales reports.
  • Willingness to convey key feedback from customers internally.
  • Commitment to meeting or exceeding sales targets, reporting any deviations.
  • Commitment to staying informed regarding new products and features.



  • High school diploma required.
  • Proven work experience as a Sales Administrator or another relevant role.
  • 2+ years' experience in Microsoft Office Suite and accounting software.
  • Knowledge of sales performance metrics and KPIs.
  • Outstanding organizational and multitasking skills.
  • Team-player mindset with high level of dedication to raising the bar for the entire team.
  • Ability to prioritize work and succeed under deadlines.

Additional Information


Hours: Monday - Friday 8:00 am - 5:00 pm

Compensation depends on experience

Monnit is an award-winning technology company considered a leader in the emerging Internet of Things market, along with industry titans the likes of which include Samsung, Dell, Microsoft and Cisco. Please visit for more details.

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