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Technical Product Manager - Draper, UT

Quick Facts
Company Name:StorageCraft
Location:Draper, UT
Employment Type:Full Time
Pay:Salary
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Description

DESCRIPTION

The Technical Product Manager will be customer-focused and bridge the key elements of customer needs with technological innovation to create best in class solutions. In this role you will partner with customers, business teams, engineers, and other cross-functional teams to create a meaningful integration experience.

RESPONSIBILITIES & DUTIES

  • Identify customer needs, develop strategies to meet customer demands and work with the necessary departments to implement latest technology and monitor progress.
  • Define and write detailed user stories based on priority requirements.
  • Define a product roadmap.
  • Document product updates.
  • Maintain prioritization and governance of all customer requests.
  • Maintain strong communication channels with customers, business team, engineers and other cross-functional teams.
  • Monitor progress and measure impact of these improvements.
  • Manage product features and strategy while working across other product teams as needed.
  • Perform demonstrations of product and API use.
  • Maintain documentation of APIs.
  • Provide training to support teams.
  • Facilitate work between support and engineering team to troubleshoot customer problems.
  • Maintain feature request and bug fix backlog and ensure engineering teams are operating s efficiently as possible.

Qualifications

  • 3+ years of product management
  • 3+ year in engineering / technical role
  • Understanding of how API Technologies (JSON, Swagger, OAuth, and RESTFUL) are used for system to system integrations.
  • API Management System (Mulesoft & Apigee) a plus.
  • Experience in Agile/SDLC methodologies.
  • Proven ability to effectively communicate and lead development teams.
  • Experience with Agile development methodologies.
  • Ability to clearly articulate product requirement and prioritize enhancement requests.

StorageCraft Technology Corporation is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.



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